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Dabbawallah: from Hindi
1 meaning
lunchbox deliveryman. Dabbawallahs are
sometimes also called
Tiffin Men.
Description
It's lunchtime in Mumbai, India
(population: 12 million),and students and
businesspeople around the city have
to make a choice. Should they go to a
restaurant or eat a hot lunch from home?
Today,many can choose the second
option, thanks to
2 the dabbawallahs.
Every day,5,000 dabbawallahs deliver 200,000 lunches to
people all over Mumbai. The dabbawallahs work together.
They pick up a person's lunch from his or her house (or a
restaurant). They put the hot lunch in a special box (called a
tiffin). Then they bring the lunch to the person's office or school
by lunch time. The men travel long distances (many kilometers
a day) on bicycle, train, and foot to deliver the lunchboxes on
time.
Many of the deliverymen are poor. Most cannot read. They use a special system of colors
and lines to write a person's name and address on a lunchbox.
There are many challenges (traffic,3 bad weather, long distances), but the men are very
organized. On average, for every 6 million lunches they deliver,they make fewer than
one mistake! The dabbawallahs do so well that some teach classes at business schools
around the world!
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