Business

Jan Vickers now (1) a successful bicycle company in the town. He set it (2) ten years ago to cater for students and he has done extremely well. He (3) a lot of rental business with the tourist trade at local hotels. In his first year of operations he (4) a loss, but his sales (5) for his second year showed an upturn and he has never looked back since. Indeed you could say that (6) is currently booming as he has just (7) an important new contract with a chain of fitness centres. There was stiff (8) but Jan (9) in a bid which was more attractive than anything that (10) companies could offer. So, the deal was (11) . . As a result, Jan’s company is planning to (12) 20 new jobs. When asked to explain the (13) of his success, Jan puts it down to his company’s emphasis on after-sales (14) .